Privacy policy

WEBSITE PRIVACY POLICY

This Privacy Policy describes how Sonoran Epilepsy Center, PLLC (“Sonoran Epilepsy,” “we,” “us,” or “our”) collects, uses, and protects information when you visit sonoranepilepsy.com (the “Website”). It applies to this public Website only.

1. Information We Collect

We collect the following categories of information:

- Information you provide directly. When you complete a contact form, request an appointment, or otherwise reach out, we may collect your name, email address, telephone number, and the contents of your message. Please do not submit detailed health information through the Website’s general contact forms.
- Information collected automatically. When you visit the Website, we and our service providers may automatically collect your IP address, browser type, device information, pages viewed, referring website, and similar usage data through cookies and similar technologies.
- Information from third parties. We may receive limited information from analytics, hosting, and scheduling providers that support the Website.

2. How We Use Information

We use the information we collect to:

- Respond to your inquiries and appointment requests;
- Operate, maintain, secure, and improve the Website;
- Understand how visitors use the Website and measure performance;
- Comply with legal obligations and protect our rights.

3. Cookies and Tracking Technologies

We use cookies and similar technologies, which may include analytics and session-analysis tools such as Microsoft Clarity (or similar), to understand how visitors interact with the Website. These tools may record page interactions such as clicks, scrolling, and navigation.
You can control cookies through your browser settings. Disabling cookies may affect Website functionality.

4. How We Share Information

We do not sell your personal information. We share information only with:

- Service providers who host, maintain, secure, or analyze the Website on our behalf, under confidentiality obligations;
- Authorities or other parties when required by law, subpoena, or to protect our legal rights;
- A successor entity in connection with a merger, acquisition, or sale of assets.

5. Data Security and Retention

We use reasonable administrative, technical, and physical safeguards designed to protect information collected through the Website. No method of transmission over the Internet is completely secure, and we cannot guarantee absolute security. We retain Website information only as long as needed for the purposes described above or as required by law.

6. Your Choices and Rights

You may contact us at privacy@sonoranepilepsy.com to ask about the information we hold from your Website interactions. Depending on your state of residence, you may have additional rights to access, correct, or delete personal information.

7. Children’s Privacy

The Website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through the Website.

8. Third-Party Links

The Website may link to third-party sites (for example, the patient portal, scheduling tools, or hospital partners). We are not responsible for the privacy practices of those sites, and this policy does not apply once you leave the Website.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes are effective when posted, and the “Last Updated” date above will reflect the most recent revision.

10. Contact Us

Questions about this Privacy Policy may be directed to:
SONORAN EPILEPSY CENTER PLLC d/b/a SONORAN EPILEPSY
PO Box 82111, Phoenix, AZ 85071
Phone: 602-806-0008 | Email: privacy@sonoranepilepsy.com

MEDICAL DISCLAIMER

1. Informational Purposes Only

The content on sonoranepilepsy.com is provided for general informational and educational purposes only. It is not intended to be, and should not be relied upon as, medical advice, diagnosis, or treatment. Always seek the advice of a qualified physician or other licensed healthcare provider with any questions about a medical condition.

2. No Physician-Patient Relationship

Viewing this Website, contacting us through it, or submitting a form does not create a physician-patient relationship between you and Sonoran Epilepsy or any of its providers. A physician-patient relationship is established only through a formal appointment and evaluation.

3. No Reliance / No Warranty

While we strive to keep information accurate and current, we make no representations or warranties about the completeness, accuracy, reliability, or timeliness of any content on the Website. Neurology and epilepsy care evolve, and information may become outdated. Any reliance you place on Website content is strictly at your own risk.

4. Individual Results Vary

Any references to conditions, procedures, treatments, devices, or outcomes are general in nature. Individual circumstances differ, and outcomes cannot be predicted or guaranteed. Only a personal evaluation by a qualified provider can determine what is appropriate for you.

5. Third-Party Content and Links

The Website may reference or link to third-party information for convenience. Such references do not constitute an endorsement, and we are not responsible for the accuracy or content of third-party materials.
Questions about this disclaimer may be directed to info@sonoranepilepsy.com.

No PHI via Web Forms or Email. Please do not submit protected health information (PHI), medical records, or sensitive clinical details through this website, web forms, or unencrypted email. Secure intake will be handled directly by our clinical team once a patient relationship is established.

Notice of Nondiscrimination. Sonoran Epilepsy complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. We provide free aids and services to people with disabilities and free language services to people whose primary language is not English.

If you need these services, contact Sonoran Epilepsy at 602-806-0008.

Spanish — ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 602-806-0008

ACCESSIBILITY STATEMENT

Effective Date: 05/22/2026

1. Our Commitment

Sonoran Epilepsy Center is committed to ensuring that our Website is accessible to people with disabilities. We want every patient and visitor to be able to access information about our practice and services regardless of ability.

2. Conformance Standard

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible for people with a wide range of disabilities. We treat WCAG 2.1 AA as our working target and review the Website periodically against it.

3. Measures We Take

Designing and testing the Website against recognized accessibility standards;
Providing text alternatives for meaningful images;
Supporting keyboard navigation and sufficient color contrast;
Reviewing accessibility when we add or update content.

4. Requesting Assistance or Accommodations

If you experience any difficulty accessing any part of the Website, or if you need information from the Website in an alternative format, please contact us so we can help and provide the information you need:

Phone: 602-806-0008

Email: info@sonoranepilepsy.com

Mailing Address: PO Box 82111 Phoenix, AZ 85021

We will make reasonable efforts to respond promptly and to provide the information or service you are seeking through an accessible method of communication.

5. Ongoing Effort

Accessibility is an ongoing effort. We continue to improve the Website and welcome your feedback, which helps us identify and address issues.